Careers

Synergy Coverage Solutions is a growing competitor in the workers’ compensation industry, located in the heart of Uptown Charlotte.  We are a team-oriented organization, staffed with knowledgeable and experienced personnel in underwriting, claims management, and loss prevention, as well as supporting staff members in billing, collections, sales, and IT.  We offer:

  • Competitive salary and benefits
  • 401k enrollment with company matched plans
  • Generous vacation schedule and paid company holidays
  • Wellness incentives
  • Continuing education and license fees

Positions Available

Thank you for your interest in Synergy Coverage Solutions.  We currently have the following opportunities available:

Lost Time Claims Adjuster

Excellent opportunity with an agile company located in the heart of Uptown Charlotte. We are a growing competitor in the Workers’ Compensation industry and are in search of a Lost Time Claims Adjuster who will be responsible for workers’ compensation claims file management, litigation coordination, and providing customer service to our insureds, claimants, and attorneys.

Job Summary

  • Adjust claims according to state specific statutes and regulations
  • Communicate appropriate information to all stakeholders
  • Manage all litigation and settlements on assigned claims
  • Manage customer and agent relationships
  • Manage reporting to all insurance/reinsurance partners
  • Ensure and maintain appropriate licenses or certifications for all states in which claims are being handled.

Job Requirements

  • Bachelors degree
  • North Carolina Adjuster’s License
  • 2+ years experience in claims management
  • Ability to effectively operate a computer with knowledge of MS Office applications
  • Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues
  • Ability to manage and operate independently and effectively
  • Demonstrated proactive approach to service for both external and internal customers
  • Excellent interpersonal skills and ability to maintain positive approach
  • Excellent time management and organizational skills
  • Solid adjustment and negotiation skill set, coupled with a thorough knowledge of Product Standards and state laws and regulations
  • Good analytical skills
  • Excellent written and oral communication skills

Interested candidates should email a resume and cover letter to careers@synergyinsurance.net for consideration.


Client Services Representative

Excellent opportunity with an agile company located in the heart of Uptown Charlotte. We are a growing competitor in the Workers’ Compensation industry and are in search of a Client Services Representative to manage accounts receivable and billing responsibilities related to collecting current and past due payments.

Job Summary

  • Post customer payments by recording all checks and online payments received
  • Generate EFT files for bank submittal
  • Monitor unpaid invoices and aged receivables on a daily basis
  • Verify validity of account discrepancies by obtaining and investigating information from Marketing, Underwriting, and our customers
  • Resolve collections
  • Generate agent commissions on a monthly basis
  • Weekly and monthly customer invoicing
  • Cover the front desk as back-up Receptionist, as needed
  • Other duties as assigned

Job Requirements

  • High School Diploma or GED with some college preferred
  • 1+ years experience in an office environment
  • 1 year of relevant experience preferred
  • Ability to operate independently and effectively
  • Excellent interpersonal skills and ability to maintain positive approach
  • Excellent time management and organizational skills
  • Strong computer skills and basic office machinery
  • Working knowledge of Microsoft Office
  • Excellent written and oral communication skills
  • Strong attention to detail and commitment to be a valuable team member
  • Effective customer service skills, internally and externally, a must

Interested candidates should email a resume and cover letter to careers@synergyinsurance.net for consideration.


Junior Underwriter

Excellent opportunity with an agile company located in the heart of Uptown Charlotte. We are a growing competitor in the Workers’ Compensation industry and are in search of a Junior Underwriter to review applications for workers’ compensation insurance and evaluate risk to determine acceptance of writing policies.

Job Summary

  • Participate in risk selection, pricing, and account management
  • Creatively write profitable business
  • Use multiple tools, including pricing models, for appropriate risk selection/pricing and ability to communicate rationale for underwriting decisions
  • Exhibit a commitment to finding ways to write business without sacrifice of quality
  • Assist in developing, implementing, and monitoring sales plans with targeted agencies by demonstrating effective agency management skills
  • Learn from Senior Underwriters within the department
  • Handle renewal accounts on a timely basis, attaining service timeliness standards and achieving planned renewal retention goals
  • Develop excellent working relationships with all business associates leading to a high level of customer satisfaction, including agents and internal and external customers
  • Use relationship abilities to uncover new business opportunities, retain renewal business, and develop long term strategic business relationships
  • Manage book of business through working with agents, Loss Prevention, and Claims to identify opportunities for improvement and follow-through with recommendations and implementation
  • Responsible for growth and profitability of book of business

Job Requirements

  • College degree preferred
  • Excellent written and verbal communication, interpersonal, negotiation, and influential skills
  • Good analytical skills with the ability to produce concise written communication on results
  • Strong mathematical aptitude
  • Proficient with Microsoft Word, Excel, and Outlook

Interested candidates should email a resume and cover letter to careers@synergyinsurance.net for consideration.