Synergy Coverage Solutions is a growing competitor in the workers’ compensation industry, located in the heart of Uptown Charlotte.  We are a team-oriented organization, staffed with knowledgeable and experienced personnel in underwriting, claims management, and loss prevention, as well as supporting staff members in billing, collections, sales, and IT.  We offer:

  • Competitive salary and benefits
  • 401k enrollment with company matched plans
  • Generous vacation schedule and paid company holidays
  • Wellness incentives
  • Continuing education and license fees

Positions Available

Thank you for your interest in Synergy Coverage Solutions.  We currently have the following opportunity available:

Lost Time Claims Adjuster

Excellent opportunity with an agile company located in the heart of Uptown Charlotte. We are a growing competitor in the Workers’ Compensation industry and are in search of a Lost Time Claims Adjuster who will be responsible for managing all aspects of a workers’ compensation file. The Lost Time Claims Adjuster will work remote and must be located within one of our growth states, possibly the Midwest or other developing territories, such as Texas, Michigan, or Kentucky.

Essential Duties & Responsibilities

  • Review, examine, analyze and investigate workers’ compensation claims
  • Adjust claims according to state specific statutes and regulations
  • Communicate with injured workers to educate them on the workers’ compensation process and requirements
  • Establish claim reserves
  • Prepare and issue mandated requirements and documents
  • Coordinate medical treatment for injured workers
  • Identify cases with subrogation potential and pursue reimbursement
  • Act as a liaison between the injured worker, legal counsel, and medical providers
  • Review and interpret medical reports
  • Attend hearings, trials, and claim reviews
  • Process indemnity payments
  • Audit and approve charges related to a workers’ compensation claim file
  • Manage litigation and settlements on a claim file
  • Maintain appropriate licenses and certifications
  • Perform other duties or special projects as assigned
  • Participate in departmental, company, and team meetings as needed

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Ability to operate independently and effectively
  • Strong interpersonal and organization skills
  • Strong problem solving ability
  • Proficient using computer applications, including Microsoft Office
  • Comfort using internet/online based software
  • Detail oriented
  • Excellent written and oral communication skills
  • Advanced Excel skills
  • Strong negotiation skills


  • Bachelors degree
  • State issued Adjuster’s License with a willingness to gain a license in additional states
  • 2+ years workers’ compensation insurance experience preferred
  • At least 2 years working in an insurance environment

Physical Demands

  • Regularly talks throughout the day during both in person conversations and via telephone
  • Regularly required to use hands and fingers to handle, feel, or operate objects or tools
  • Regularly required to sit for up to 8 or more consecutive hours
  • Occasionally lifts up to 10 pounds
  • Regularly walks through a multi-level office environment
  • Regularly types using a computer keyboard for up to 8 hours per day
  • Regularly uses a computer mouse for up to 8 hours per day

Work Environment

  • While performing the duties of this job, the employee regularly works in an office setting

Scheduled/Expected Hours of Work

  • The Lost Time Claims Adjuster will be expected to work full time. This schedule will include a minimum of 37.5 hours per week, Monday through Friday, to fall between the hours of 7am and 6pm.

Other Duties

  • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer

  • Synergy Coverage Solutions provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, citizenship, status as a Vietnam-era, special disabled veteran, or other veteran who served in active duty during a war, campaign, or expedition, for which a campaign badge has been authorized, in accordance with applicable federal laws. In addition, Synergy Coverage Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which Synergy Coverage Solutions has employees. This policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.

Interested candidates should email a resume and cover letter to for consideration.